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If it does, select Troubleshoot > Advanced > Startup repair and follow the prompts. On the 3rd attempt it should boot into the Windows Recovery Environment menus. start > boot >force shutdown > start > boot > force shutdown etc. When it boots into the Windows OS, force stop the laptop by holding the power button until it shuts down.ĭo this 3 times in a row i.e. When it has completely shut down, start the laptop. Turn off the laptop if on, by holding the power button until it shuts down. If you have Win 10 installed try the following: